By placing an order through Annie Rose’s online store, you understand and agree that you are bound by these Terms


All product prices on Annie Rose’s online store are in New Zealand Dollars ($NZD) and are inclusive of GST, and exclusive of delivery costs. The price for the goods will be as stipulated on the website at the time when you place your order. We are entitled to make adjustments to the price with no notice to take account of any increase in our supplier’s prices, the imposition of any new taxes or duties or in accordance to our pricing policy. If this should happen after you have ordered a product, we will contact you prior to processing your order. We do not record your credit card details and Paypal is a trusted and secure gateway for online payment.

All items on Annie Rose’s online store are subject to availability. We will inform you if the goods you have ordered are not available.

We must receive payment of the full price for the goods before your order can be accepted. Once your payment has been received we will confirm that your order has been accepted by sending an email to the email address provided in your order form. Once payment has been received, the items will be dispatched.

You may give us information about yourself, such as your name, address, email address and telephone numbers, when you make a purchase from us. This allows us to process your orders as efficiently and quickly as possible.  If you do not give this information, we may not be able to provide products to you. The customer information you provide us is kept secure and we will not disclose, share or sell this information to other parties under any circumstances.

We do not record or hold copies of credit card details; payments are processed by Pay Pal which uses the top of the line SSL technology to keep your information safe.  Pay Pal is one of the world’s most secure payment gateways available.

Returns of faulty items will only be accepted if the goods were faulty when delivered to you; Annie Rose checks your purchase thoroughly for any faults before delivering them to you. All items returned as faulty will be inspected on receipt and any items deemed subject to general wear and tear will not be accepted as faulty.
Please contact us first if you need to return a faulty item. Return of faulty items must be received within 7 days from the date of you parcel delivery, then a replacement, Annie Rose store credit or a refund to the value of the item at the time of purchase will be issued.  Postage charges on returns are not refundable.
International customers must pay for all postage of returns.

We take every care to ensure that the description of our products are correct at the time of publication. Prices in the online store are current at time of display and subject to change without notice.

WARNING: Colours shown on your computer monitor may vary slightly.

Your right to use the Service is personal to you. You may not authorise others to use the service, and you are responsible for all of your own use of the service.  You may not download, modify, transmit, or otherwise use any material from the service for public or commercial purposes.

The service’s content, information and advice are free of charge (unless otherwise stipulated). However you are responsible for your own network and connection charges.

Other than connecting to the annierose.co.nz servers by HTTP requests using a web browser, you may not attempt to gain access to annierose.co.nz servers by any means including, without limitation, by using administrator passwords or by masquerading as an administrator while using the Service or otherwise.

You agree not to disrupt, modify or interfere with the Service or its associated software, hardware and servers in any way and you agree not to impede or interfere with others use of the Service. You further agree not to alter or tamper with any information or materials on, or associated with, annierose.co.nz and/or the Service.